Location: Home Based/site based across North London
Salary: £31,452 per annum
Job Type: 6-month (FTC), Full time, 5 days per week (with the possibility for extension)
Who We Are
Central and Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we’ve helped our residents to enjoy vibrant, active and fulfilling lives.
Central and Cecil supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: “to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act.”
Your Role
Working across North, and Northwest London with our scattered General Needs Housing patch. As a Housing Officer you will have a strong focus on ‘putting residents first’, understanding complex Anti-Social Behaviour cases, dealing with neighbour disputes, working alongside our Income Management Team and the Compliance Team, ensuring that our properties and residents are safe in their homes. To have an in-depth knowledge and understanding around safeguarding, reporting and managing cases.
You will actively work with partnerships and agencies to support our service delivery and deliver service developments and improvements that optimise Social Value and value for money.
About you
The ideal candidate will be passionate, enthusiastic, energetic, and innovative. A qualification in housing/care/customer services is desirable. The following are considered essential:
Reporting to the Portfolio Manager you will embrace training that is tailored to your ability to manage residents needs and improve your performance.
Central and Cecil is passionate about fostering and supporting all forms of diversity, inclusion, and gender balance across the organisation and we always welcome applicants from diverse and ethnic minority backgrounds. If you would like some support with applying, please let us know. Central and Cecil is passionate about supporting diverse candidates.
If you consider this to be the right opportunity for you, apply as soon as possible with your most up to date CV, if you wish to include, we are also happy to receive covering letters.
Please note that we consider applications as soon as we receive them, interviews will be held as soon as possible and we will make an offer immediately, if we find the right candidate. Apply without delay!